I'm mad as all git-out and FedEx won't talk to me. I was supposed to have two packages delivered on December 9. The driver tagged it undeliverable and says my address doesn't exist. He said it again the next day. I called FedEx and got a live person with an accent who said she would note my package with my phone number and have the driver call.
Next day, the tenth, no delivery. Rescheduled. The same thing happened on the eleventh, the twelfth, thirteenth, and now we're scheduled for the fourteenth and I have no confidence that it will be delivered this time.
One of the packages is a gift for my grandson and needs to be shipped from my house to Texas. I can't send it to him until I get it here. I tried to talk to a real person or to have the packages held at a FedEx location, but now the website tells me every day that it will be delivered tomorrow. And it won't let me talk to a real person on the website or by phone. And FedEx keeps telling me the same thing day after day. This is not the FedEx that we saw in the movie "Castaway."
If I could find their distribution facility, I would go and visit! I am a peaceful man with occasional lapses. This could be the beginning of a beautiful lapse.
Shame on you FedEx. You'd think you'd become Democrats!
© 2020 by Tom King
1 comment:
Curious question: was the delivery ever made, did you make arrangements to pick it up, or have you become a non- person at a non- deliverance address?
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